Client Feature: Smooth Move
Whether our clients need home insurance, health insurance, auto insurance, commercial insurance, or marine insurance, our agents work to find policies that meet their needs and fit their budgets. As an independent insurance agency, we have the privilege of getting to know our clients. We spend time building relationships with them in an effort to understand their situation and offer them meaningful advice.
We take great pride in the work we do and the ways we keep our clients, their families, their businesses, and their investments protected from everything life throws their way. From time to time, we like to share their stories. This week we feature Brad Haus and his local business Smooth Move, which offers local and long distance professional moving services to both residential and corporate customers.
We met Brad when he was a CFO overseeing the HR responsibilities of a locally owned company that employed a staff of 40. Our team didn’t just provide a quote against their current renewing plan; they met with the owners, managers and employees alike to understand their needs and what was most important to them. This collaborative approach resulted in two separate health plans that employees could choose from. By understanding their needs, we provided better options, which were ultimately a great cost saver— approximately 15 percent less than the A+ rated carrier they were using previously.
Once Brad opened Smooth Move two years later, we worked closely with him to make sure his new venture was protected. Today, Brad has multiple lines of coverage through KSA. In addition to his personal insurance, we manage his commercial insurance, which require specialty regulations and regular change requests. We are part of Brad’s team and stay responsive to his needs so he can focus on what matters—Smooth Move’s success.
Our clients’ success is our success, which is why we work tirelessly to make sure they are always covered and protected.
“A moving company is at an inherently high risk for potentially large auto, cargo and worker injury claims to be incurred; and naturally our premiums are going to be substantially higher than other dis-similar businesses making it even more important to manage our insurance costs. KSA helped us identify, develop, and implement policies and procedures to mitigate these risks to the lowest possible levels. This combined with also shopping our policies out to numerous carriers (and even other brokers), and just their overall willingness to work this hard for a customer made me feel comfortable and confident we have the best price on the best policy tailored to fit our specific needs. Customer service and specialized expertise are both top notch, and I cannot say even good things about the staff and owners of KSA. I would gladly refer them to anyone, as I have done often in the past, and am happy to discuss our positive experiences further with any other prospective business looking for a great insurance agent.”
– Brad Haus